FAQ

When will my calendar arrive?

Dugout Days calendars are a pre-order and ship by November 25, so they arrive before December 1st, the day door 1 opens. You'll get a tracking email when it ships.

What's inside?

24 softball-themed surprises, one behind each door: charm keychains (softball, bat and glove), pink bows, scrunchies, claw clips, hair ties, softball stud earrings, a beaded bracelet, heart socks, a bandana, heart eye-black stickers, a softball phone grip, lip balm, a sticker sheet, sunglasses, a notebook and more.

Who is it for?

Every softball girl: players, teammates, daughters and the whole team. It makes a great gift from coaches and team moms.

Can I order for my whole team?

Yes. Choose the 2-pack or 3-pack at checkout, or email us for team orders of 10 or more.

Can I cancel my pre-order?

Yes. You can cancel for a full refund any time before your order ships. See our Refund Policy for details.

What if something arrives damaged?

Email us on the day it arrives with photos and your order number and we'll make it right.